LMS Supervisor
Tuesday - Friday
10:00am - 8:00pm
Position Summary
Coordinates and supervises the daily and weekly activities of the LMS record clerks in support of operational activities; provide leadership, motivation, training, and development of workforce for LMS principles and new initiatives; executes against customer/site LMS requirements; participates in continuous improvement activities as part of the site management team; ensures company policies are followed, and site develops positive work culture.
Primary Duties & Responsibilities
- Supervise daily production reporting - prepared by LMS Record Clerks and sent to internal stakeholders: reporting on operational efficiency and employee performance.
- Interpret results of process log analysis / root causes and provide solutions.
- Supervise database management.
- Monitor / implement training and guidance of operations team for all LM productivity requirements.
- Continuous improvement – identify process deviations / process improvement opportunities; process/BBS observations, root cause analysis, benchmarking.
- Supervise development and maintenance of training materials and guides for using the LM system.
- Performs additional duties as assigned.
- Provide support to operations team as required; partner with operations team to lead improvement initiatives.
- Collaborate with the regional sites to share in safety, labor sharing, and best practice initiatives.
- Participate in the completion of workshop action plans, projects, and best practice sharing/implementation.
- Effectively communicate to operations team leaders and associates regarding LMS information (current reporting/trends, training needs, continuous improvement initiatives).
- Provide a professional environment with relation to internal / external customers and vendors.
- Security – confidentiality with system and employee information, login security, and policy compliance.
- Deliver orientation, training, performance reviews, and/or development as appropriate.
- Direct the necessary daily activity to ensure a safe, secure, clean, and fair work environment for associates.
- Ensure the associates have proper access to the necessary tools to perform their assigned duties and that the tools are routinely inspected and maintained.
Operations Supervisor
Looking for a typical 9-to-5 job with a boss wholl tell you exactly what to do? Keep looking. This job isnt for you. If you need to succeed, youre driven to achieve, and you have what it takes to tackle whatever challenges the day brings... we want you on our team.
DHL Supply Chain is a world-class company, and were looking for world-class people. People who arent afraid to work hard in fact, people who want to work hard.
We deliver unparalleled excellence to our customers, and our Operations Supervisors are the first line of leadership in delivering that excellence. Can you envision yourself serving as the frontline connection between business success and employee engagement? Do you have the skill set to ensure optimum levels of productivity while maintaining a safe work environment for all associates? If so, keep reading
Job Description
In this Operations Supervisor role:
Youll work hard, and itll be worth it.
Youll lead, develop, and work alongside people from all walks of life, and youll learn from every interaction.
Youll develop solutions to customer challenges; youll learn to think on your feet.
Youll receive guidance but not heavy-handed micro-management from your manager.
Youll be relied upon and trusted to initiate process improvements that enhance your teams output and satisfaction.
Youll grow as much as you want to grow with on-the-job experience and the boatload of learning opportunities DHL Supply Chain offers.
Youll love it.
Required Education and Experience
Bachelors degree or equivalent experience, preferred
0-3 years operations experience in a lead/supervisor/management role, required
1-2 years logistics industry experience preferred
Staff management, workload planning, objective setting and organizational skills, required
Excellent communication skills, fluent in English, required
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
Our Organization is an equal opportunity employer.
#LI-Onsite
Brand: DHL
Address: 5155 Lamar Avenue Memphis, TN - 38118
Property Description: 5147 - Memphis TN
Property Number: 5147