Job Overview:
Since its founding in 1984 in Austin, Heritage Title Company has remained committed to building strong relationships with our clients and to exceeding their expectations in every aspect of our work. Adherence to these principles forms the core of our company culture. It's how we do business, and it has made Heritage one of the largest, most successful and well-respected title agencies in Texas.
We are seeking an experienced Front Desk Receptionist to join our downtown team. This position will be the first point of contact for our company, providing exceptional customer service and administrative support. The successful candidate will be able to handle multiple phone lines while maintaining a professional demeanor.
Duties:
- Greet and welcome clients in a professional and friendly manner
- Answer and direct phone calls using proper phone etiquette
- Manage email correspondence and respond promptly
- Perform data entry tasks with accuracy and efficiency
- Maintain office cleanliness and organization
- Handle customer inquiries and provide support
Skills:
- Strong familiarity (2+ years) with phone systems and etiquette
- Excellent customer support abilities
- Solid interpersonal skills
- Familiarity with front desk operations
If you are a detail-oriented individual with excellent communication skills and a passion for providing exceptional service, we encourage you to apply for this Front Desk Receptionist position.
Heritage Title offers a competitive salary with a robust benefits package including paid medical and dental coverage for employees, vision, life, disability, AFLAC, 401(k) plan with matching funds, parental leave for new parents, and Paid Time Off. Come join the Heritage team!
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- This position requires you to be on-site with no option for remote work. Are you able to come in to the office every day (Mon - Fri)?
Experience:
- Receptionist: 2 years (Preferred)
Ability to Commute:
- Austin, TX 78701 (Required)
Work Location: In person