Field Service Engineer (2+ yrs electrical/mechanical equip exp. req.)
Location: near Milwaukee, WI
Salary: $85,000 - $90,000 + 5% Bonus + Comprehensive Benefits
Benefits: Health, Dental, Vision, 401(k) w/company contribution, Short & Long-Term Disability, Life/AD&D Insurance, Employee Assistance Program, Holidays, PTO
Job Type: Full-Time
Travel: 50% (mostly domestic, occasionally international)
Start Date: ASAP
Sponsorship is not available
Field Service Engineer (2+ yrs electrical/mechanical equip exp. req.) Description
Our client, a leader in high-tech engineering and manufacturing within the transportation sector, is seeking a Field Service Engineer to join their team in the Milwaukee, WI area. This role focuses on providing exceptional field technical support, in addition to onsite training, commissioning, maintenance, and repair services for a range of products serving electric mass transit. Our client is looking for someone who possesses both technical troubleshooting abilities and customer service skills; qualified candidates will have at least two (2) years of field maintenance or service experience with electrical/mechanical equipment/systems, in a customer-facing role, with the ability to read circuit schematics and engineering drawings, and be knowledgeable of safety regulations,. Ideal candidates will be customer-oriented, self-motivated, and possess the ability to work at heights and troubleshoot effectively. This is a great opportunity to help grow the newly established department and make a direct impact in training others.
Field Service Engineer (2+ yrs electrical/mechanical equip exp. req.) Responsibilities
- Maintain product line through repairs, modifications, and maintenance
- Prepare test and service reports; make suggestions for improvement
- Perform preventive and corrective maintenance as well as commissioning activities
- Provide support to resolve malfunctions and diagnose abnormal performance failures
- Program, deploy, conduct input/output tests, measurements and provide feedback
- Develop and deliver customer training on products
- Prepare tools, materials, permits, and travel arrangements as necessary
- Accurately record all service activities per company protocols
- Serve as the first line of technical support for product issues
Field Service Engineer (2+ yrs electrical/mechanical equip exp. req.) Qualifications
- 2+ years of troubleshooting electrical/mechanical equipment experience required
- 2+ years of field service/maintenance experience required
- Customer facing experience required
- Ability to read electrical circuit schematics and engineering drawings required
- Willingness/ability to travel 50% (domestic and international) required
- Valid Driver’s license required; valid passport required after hire
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Job Type: Full-time
Pay: $85,000.00 - $90,000.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Willing to work/climb heights (10-15 feet off ground)?
- Do you have a valid driver’s license?
Experience:
- troubleshooting electrical/mechanical equipment: 2 years (Required)
- field service/maintenance: 2 years (Required)
- customer facing: 2 years (Required)
- reading electrical circuit schematics, engineering drawings: 2 years (Required)
- electrical and field work safety: 2 years (Required)
Willingness to travel:
Work Location: In person