As an executive housekeeper, with strong abilities to lead, motivate, empower a team and assist staff in performing their duties to the best of their abilities. Fostering a positive and collaborative work environment, and coaching staff as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Communicate effectively with all employees through daily standup meetings, with supervisors through weekly meetings.
- Work closely with other departments (Front desk, Engineering, Food & Beverage, Sales, etc....)
- Report to engineering/maintenance any and all problems needing repairs.
- Develop and implement new programs as needed.
- Focus on GSS (Guest Satisfaction Scores).
- Ensure that all guest rooms/housekeeping areas are cleaned up to standard. To exceed guests’ expectations through the excellence program.
- Support the direct supervisors in the department through open door policy.
- Create a courteous friendly, professional, work environment through open line of communication.
- Prepare shift schedule according to Hotel Occupancy and special functions.
- Ensure compliance with safety and sanitation standards.
- See that inspection program is consistently maintained through daily inspections.
- Ensure that all public areas are clean to standard through daily inspection.
- Maintain a regular deep cleaning program, a monthly planner consisting of a project a day. Floor/carpet care. Flipping of mattresses (Keeping records/check lists).
- Maintain a monthly linen inventory (must be completed on 30th to the 1st of every month). Supply inventory should be done once a week (order as needed).
- Ensure rooms are inspected daily.
- Maintain an overall clean and safe hotel for our guests as well as our employees, establishing and maintaining quality control and utilizing the proper equipment and supplies for the efficient and economical operation of the hotel.
- Interview prospective employees.
- Keep daily attendance records.
- Other duties as assigned by Management.
PREREQUISITES:
Education: High school education or equivalent. Must be able to speak, read, write and understand the primary languages used in the workplace.
Experience:
- A minimum of two years previous housekeeping management experience, preferably as Assistant Housekeeping Manager or four years as a housekeeping supervisor.
- Strong leadership and team management skills.
- Excellent attention to detail and organizational skills.
- Great communication and interpersonal abilities.
- Ability to multitask and thrive in a fast-paced environment.
- Ability to working diverse shifts, weekends, and holidays, infusing a sense of excitement and variety into your routine.
- Bilingual is a plus (French/Creole/Spanish).
Physical: Requires some of the maids and porter tasks, bending, stooping, climbing, standing, walking, sitting, reaching, grasping, carrying, repetitive motions, visual acuity, hearing, writing and good verbal skills
NOTICE:
Friendwell Managed Hotels function twenty-four hours a day, seven days a week, 365 days a year. As a part of the hospitality industry a hospitable service atmosphere must be maintained at all times. All employees are required to project a friendly, welcoming, and positive attitude.
Important Note: The Position detailed in this Description is not limited to the functions listed. You may be required to perform additional reasonable duties according to business needs.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
People with a criminal record are encouraged to apply
Experience:
- Housekeeping management: 3 years (Required)
Language:
- Spanish/Creole/French (Required)
Ability to Commute:
- Iselin, NJ 08830 (Required)
Work Location: In person