Essential Duties and Responsibilities
PREFERRED DEGREE: Psychology, Social Work, Sociology, Education, Rehab, Nursing, Gerontology.
•Ability to identify, cultivate and/or preserve potential partnerships with professional organizations
· Execute specific outreach strategies to connect with community members, healthcare professionals and families seeking services
· Serve as one of the agency’s marketing representatives for proactive outbound communication for programs and events
· Develop multilingual content for program flyers, brochures and presentations for diverse groups
· Ability to deliver educational presentations (both in person and virtually) to large groups
· Meets marketing metrics established by the Director of Communications in alignment with the company’s strategic marketing plan
· Aid patients in navigating the complex healthcare system, including understanding insurance and other healthcare benefits programs (Affordable Care Act, KidCare, Medicaid, etc.)
· Conducts awareness campaigns including organizing events at various venues and providing group health education classes to support grant
· Recommends strategies to improve the referral process
· Ensures the completion of organizational benchmarks of engagement and productivity
· Maintains informed on all changes to the operational processes of the health center and educates referral sources on the services provided at the health center
· In coordination with administration, the outreach coordinator forges new relationships and corresponding logistical workflows with referral sources to enhance continuity of care
· Serves as a liaison for potential patients by facilitating future appointments
· Knowledge of geographical area and ethnic communities
· Knowledge and understanding of customs, beliefs and needs of consumer group(s) served
· Knowledge of community resources and referral agencies
· Solid analytical and problem-solving skills, ability to analyze data and develop monthly reports for funder and agency
· Develop a referral process with our community partners to facilitate link to resources
· Maintain records and reports of outreach efforts, community contacts and partnership leads
· Develops and maintains referral source of community partners using tools like Salesforce or other similar platforms
· Prepares weekly, monthly and yearly reports and recaps to management and funder
· Ability to attend and actively participate in staff meetings
· Maintain a reliable record of punctuality and attendance, ready and available to work during regular business hours, and attend events after regular business hours to accommodate referral sources schedules and community events
· Must be willing to work flexible hours, including some evenings, weekends and/or outdoor events
· Ability to drive organizational vehicle to events when needed, set up event/exhibit displays
· Performs other duties as assigned
Job Type: Full-time And/Or Part time
IMMEDIATE HIRE NEEDED
Job Types: Contract, Part-time, Full-time
Pay: $18.00 - $24.00 per hour
Benefits:
- Flexible schedule
- Health savings account
Schedule:
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Case management: 1 year (Preferred)
- Outreach or Marketing: 1 year (Preferred)
Language:
License/Certification:
- Driver's License (Preferred)
Willingness to travel:
Work Location: In person