The front desk associate (Member Services Representative) will be responsible for creating a positive member experience by providing a superior level of customer service to Xsport Fitness members, prospective members and guests.You will also be responsible for closing that day's shift for that business day.
Essential Duties and Responsibilities* Greet members, prospective members and guests, providing exceptional customer service.* Handle all front desk related activities including: *Answer phones in a friendly manner and assist callers with a variety of questions.* Check members into the system.*Keep front desk organized. *Facilitate needed updates to member's accounts.* Respond to member questions and concerns in a timely and professional manner. *Assist in maintaining the neatness and cleanliness of the club.* Close shift for that business day.
Job Type: Part-time
Pay: $16.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- On call
Work setting:
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Garden City, NY 11530: Relocate before starting work (Required)
Work Location: In person