Title: Telemarketer - American Family Insurance Office
Position Overview:
Join our team as a Telemarketer with our American Family Insurance office, where you'll play a crucial role in reaching out to potential clients and promoting our insurance products and services. As a telemarketer, you will be responsible for engaging with prospects over the phone, building rapport, and effectively communicating the value propositions of our insurance offerings.
Responsibilities:
- Conduct outbound calls to potential customers from provided leads or databases.
- Present American Family Insurance products and services persuasively to prospective clients.
- Assess customer needs and recommend suitable insurance solutions based on individual circumstances.
- Follow up on leads and inquiries generated through various marketing channels.
- Maintain accurate records of customer interactions and sales activities in the CRM system.
- Meet or exceed sales targets and quotas on a consistent basis.
- Stay informed about insurance industry trends, product updates, and competitor offerings.
- Collaborate with the sales team to optimize strategies and achieve departmental goals.
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring overall satisfaction.
- Adhere to company policies, procedures, and compliance regulations at all times.
Qualifications:
- Previous experience and knowledge in Insurance Sales.
- Insurance License (Preferred)
- Previous experience in telemarketing, sales, or customer service preferred.
- Excellent communication skills, both verbal and written, with a clear and professional phone manner.
- Strong persuasion and negotiation abilities with a focus on closing sales.
- Self-motivated and results-oriented with a passion for achieving targets.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Proficiency in using CRM software and other sales tools.
- Knowledge of insurance products and terminology is a plus but not required (training will be provided).
- High school diploma or equivalent; additional education or certifications in sales or marketing is advantageous.
Benefits:
- Competitive hourly wage or commission-based compensation structure.
- Opportunities for career advancement and professional development.
- Comprehensive training program to equip you with the knowledge and skills needed to succeed.
- Supportive and inclusive work environment with a focus on teamwork and collaboration.
Join our dynamic team and be part of a company that is committed to helping individuals and families protect what matters most. Apply now to become a Telemarketer at our American Family Insurance office!
Job Type: Full-time
Pay: $17.00 per hour
Benefits:
- Flexible schedule
- Work from home
Experience level:
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Work Location: Remote