1. Strategic Planning: Develop and execute the hospital's strategic plan, aligning it with the organization's mission, vision, and long-term goals. This includes overseeing the execution of QHC's 10-year billion dollar master plan for expansion and facility upgrades. Identify potential joint ventures, and other strategic partnership opportunities to achieve strategic objectives.
2. Innovation and Transformation: Drive hospital-wide digital transformation and innovation efforts to keep the organization competitive in the rapidly evolving healthcare landscape. Work with front line managers to anticipate industry trends and organize across disciplines and departments to brainstorm innovative ideas that deliver better and equitable healthcare to our growing and diverse communities.
3. Oversight of Funding and Capital Projects: Work with the CEO & CFO to develop a capital plan in line with strategy, and target funding sources (including grants, and debt financing) from city, state, and federal governments, as well as other investors and banks to support the hospital's expansion, medical and technological advancement objectives. Manage capital projects (budget & timelines) and investments, working closely with the directors of facilities management and capital management.
4. Business Development: Collaborate with CEO, CMO, CFO and other senior leaders to lead business development, organizational planning and transformation in line with the hospital’s strategy and objectives. Oversee key strategic initiatives, ensuring projects are executed efficiently and deliver targeted, acceptable ROI.
5. Relationship Building: Foster strong relationships with the CEO, board members, medical staff, and other key stakeholders to gain buy-in and support for strategic initiatives. Also, develop relationships with community partners to focus on what works and/or what is needed most in the Queens community, as well testing new care delivery models. And explore strategic partnerships with community providers, external agencies, and outside approved vendors to achieve long-term goals and best practices.
6. Leadership and Management of Key Departments: Liaise with three departments under the CFO/Finance Unit including Managed Care, Community Health Network, and Revenue Integrity in order to ensure growth opportunities are being realized i.e. value-based payment (VBP) programs.
7. Executive Oversight: Under the CEO’s leadership, • this person will monitor and track the executive team’s planned objectives, KPIs, and other operational and management metrics on a periodic basis.
8. Marketing Strategy and Initiatives: Liaise with External affairs for the hospital’s overall marketing strategy, marketing plans, and initiatives, especially as they relate to the addition of new services and expansion of existing services. Drive efforts to raise awareness and engagement within the community. Study market dynamics reviewing customer/patient feedback (e.g. Press Ganey scores, surveys, and social media), clinician feedback, and research customer trends for new pathways to growth. Communicate market strategy across departments and organization
9. Market Analysis and Forecasting: Conduct and/or interpret market research and healthcare trends to identify new opportunities for growth and development, including potential partnerships and alliances.
10. Planning and Resource Management: Work closely with the CFO and other executives to help facilitate support for new strategic initiatives, growth & expansion planning, resource utilization, etc.
11. Division Management: Manage Clinical and Business Analytics team; a unit of 4 analysts and 1 director.
12. Performs other related duties as requested by the CEO.