Position title: Learning and Development Coordinator
Reports to: Area Manager, Operations Manager
[Brand Story of MINISO]
The MINISO Brand founder Jack Ye gained inspiration for MINISO while on vacation with his family in Japan in 2013. He came across several specialty stores which stocked good quality, well designed, and inexpensive products that were mostly manufactured in China. With his knowledge and experience in product development, supply chain, and the fashion industry, Jack established MINISO with its headquarters in Guangzhou, China, a brand catering to young people around the world.
MINISO’ s original intention was to enable the young generation to enjoy life through high-quality products and services. He wanted customers to have affordable, well-designed, quality products.
Through consumer insights gained from its international operations, MINISO evolved its definition of "extreme affordability", while proposing the concept of "interest-based consumption" for the first time in the retail industry. To meet the needs of young consumers, MINISO innovates through co-branding partnerships with popular license holders, its excellent designs, and sophisticated technology, and launches products that are visually pleasing, easy to use and fun to play with.
At the same time, as consumer behavior has shifted to include multiple touchpoints, MINISO has embraced an omni-channel strategy combining the online and offline market, providing consumers with a seamless shopping experience.
MINISO operates its global business under its brand slogan " Life is for fun ". Today, MINISO has successfully entered over 105 countries and regions and opened more than 5,500 stores around the world, covering the core business districts of world-renowned cities such as New York, Los Angeles, Paris, London, Dubai, Sydney, and Istanbul. MINISO will continue creating joyful and high-quality life experiences for hundreds of millions of consumers around the world.
About the Role
The Learning and Development Coordinator plays a crucial part as the intermediary between the operations team and the store manager. The desired candidate should possess a strong commitment to delivering accurate information, as they contribute to the development of new store managers, imparting effective team leadership skills while maintaining adherence to company guidelines. Given their central role as the primary contact for store managers, it is essential for the training development specialist to demonstrate extensive knowledge regarding company procedures/standards, proactive engagement, and dependable support, fostering effective collaboration across various functions.
Job Responsibilities
- Assess training and development needs through surveys, interviews, and communication with managers and store employees
- Develops unique training programs to fulfill employee needs to maintain or improve job skills
- Creates and/or acquires training procedure manuals, guides, and course materials
- Presents training and development programs using various forms and platforms including group discussion, lecture, simulations, and videos
- Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements
- Evaluates program effectiveness through assessments, surveys, and feedback
- Maintains knowledge of the latest trends in training and development
- Prepares and implements training budget; maintains records and reports of expenses
- Collaborate with the HR team in maintaining and building policies and procedures to ensure compliance with legislation
- Partners with employees and management to communicate various human resource policies, procedures, laws, standards and government regulations
- Coordinates and facilitates all internal training and development initiatives that support the company goals and objectives
- Stays abreast of employment law updates, compliance and regulatory requirements related to training and development, compliance and labor law requirements, industry trends, and effective human resources practices
- Performs other related duties as required
Qualifications
- Excellent verbal and written communication skills
- Strong presentation skills
- Adept with a variety of multimedia training platforms and methods
- Ability to evaluate and research training options and alternatives
- Ability to design and implement effective training and development
- Extremely proficient with Microsoft Office Suite and related program software
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Training & development: 1 year (Preferred)
- Management: 1 year (Preferred)
- Retail: 1 year (Preferred)
Willingness to travel:
Work Location: In person