Looking for a fulfilling career where you can express your creative talent? Join us at JCPenney Memorial City Mall Salon! You’ll enjoy tons of great benefits & a positive work environment.
Visit jobs.jcp.com
Cutting-edge stylist benefits Up to 70% commission**
Benefits include an associate discount, medical* , dental* , paid time off* and 401(k)* *Full-time benefits for eligible JCPenney Salon associates. **Master level only
JOB PURPOSE: To provide an extraordinary client experience by performing professional salon services that exceed client expectations making the jcpsalon the salon destination of choice.
REPORTS TO: KEY PARTNERSHIPS: Salon Manager Master Designer, Customer Experience Specialist, Artistic Educators
KEY RESPONSIBILITIES FOR THIS ROLE:
- Client Experience - Offers clients a positive experience by greeting, consultation, service performed, and explanation of product benefits used to create the ‘final look’ - Interacts with new and returning clients ensuring each experience extraordinary service - Assists clients at all points - from the front desk to rebooking for future visits
- Client Base - Utilizes Salon programs including but not limited to monthly new client acquisition promotion, service demonstrations and client referral offers to attract new clients and build a loyal client base
- Performance Standards - Consistently meets established performance standards for the role, including (but not limited to) product and service sales, client service, profit, productivity, attendance, and jcpsalon dress code - You are responsible for ensuring all state laws and company rules are followed to ensure a clean, safe environment is present for the clients and meets core standards CORE COMPETENCIES EMBRACES A GROWTH MINDSET
- Proposes and initiates actions on new ideas that improve our product, stores or practices.
- Listens to ideas and suggestions and applies ideas when appropriate, champions new initiatives.
- Encourages self and others to stretch beyond current capabilities and actively searches for ways to do more with less.
- Acts as a catalyst for change by challenging the status quo and motivating others to make improvements.
- Applies a growth mindset by seeing change as an opportunity to learn and grow. THINKS CRITICALLY
- Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals.
- Gathers necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts.
- Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. DEMONSTRATES LEADERSHIP
- Creates an environment that fosters teamwork, recognizes others’ accomplishments and respects and values differences in the workplace.
- Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level.
- Gives and is open to constructive performance feedback; holds self and others accountable for performance and actions.
- Creates a culture of development by coaching and teaching others.
- Aligns goals, processes, and culture to create momentum and champion a One Team approach. TAKES ACCOUNTABILITY
- Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs.
- Builds relationships by showing consideration for the perspectives of others and listens first before drawing conclusions.
- Develops positive and inclusive relationships across the organization. IMPLEMENTS WITH EXCELLENCE
- Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals.
- Implements project/plans that are well-organized and efficient, seeks feedback and takes action.
- Effectively delegates work and communicates plans and expectations to others. DRIVES RESULTS
- Demonstrates a sense of urgency and acts decisively and quickly.
- Establishes aggressive goals and takes appropriate risks to achieve results.
- Shows confidence when challenged and will do the right thing even when it’s hard.
- Strives to achieve excellent results by creating a culture of continuous improvement.
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Store discount
- Vision insurance
Schedule:
- Afternoon shift
- Choose your own hours
- Day shift
- Evening shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
Supplemental pay types:
- Commission pay
- Signing bonus
- Tips
License/Certification:
- Cosmetology License (Required)
Work Location: In person