Customer Service Representative/Agent Team Member wanted for a State Farm Insurance Agent's office located in Chicago. Insurance Licenses are required & experience is preferred.
BENEFITS:
- Base Comp & Monthly Bonus Incentive
- Profit Sharing Plan Funded Entirely by Employer
- Paid time off - PTO
- Health prem allowance
- Professional office work environment
- Growth potential/opportunities for advancement within my agency
- Training & development
DUTIES:
- Use an insurance customer-focused, needs-based review process to educate insurance customers about insurance options.
- Understanding and offering recommended additional insurance coverages to existing and new customers
- Quote insurance proposals for lines of insurance products and find a way to close the sale.
- Answer calls from customers promptly and provide a high level of service.
- Review accounts during all communication to maximize discounts and address all gaps in coverages
- Confirms insurance policies for accuracy in a timely fashion.
- Performs timely follow-up and resolution related to potential insurance cancellations
- Completes all insurance items accurately and timely.
QUALFICATIONS:
- Property and Casualty and Life and Health Insurance Licenses are required
- Possess a Positive Attitude & is Coachable
- Strong Work Ethics
- Strong follow up
- Team Player with other co workers
- Ability to market insurance products and insurance services based on customer needs
- Ability to set priorities and manage workflow to ensure efficient, timely and accurate processing of insurance transactions and other responsibilities.
- Proactive in problem solving
- Strong Communication skills both with Customers and Coworkers
- Experience with insurance office applications and agency softwareNote: This opportunity and position is with a local Chicago State Farm Agent's office, not State Farm Companies.
Job Type: Full-time
Pay: $19.00 - $31.00 per hour
Supplemental pay types:
Weekly day range:
Work setting:
License/Certification:
- Property & Casualty and/or Life/Health Insurance Licenses (Preferred)
Work Location: In person