Essential Job Responsibilities (include but not limited to):
- Answer phones, direct calls and take messages
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders and address complaints.
- Compile, copy, sort, and file records of office activities, business transactions, and other activities.
- Ensure that multiple billing deadlines are consistently met
- Can effectively handle several problems or tasks at once.
- Provides clear communication and customer service on collection/billing issues to our external and internal customers.
- Presents oneself as a positive role model to the company and customers.
- Adheres to all department and company policies and procedures.
Qualifications
- A minimum of (2) years of related office experience in a fast paced team environment
- Strong written and verbal communication skills required.
- A strong attention to detail and the ability to complete job duties with a high degree of accuracy.
- Excellent customer service skills required. Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations.
- Ability and understanding of the use of a personal computer and appropriate software, including but not limited to: Excel, Word and Outlook.
- Flexibility in work schedule when required.
- Must be able to work as part of a team with peers and leadership within the organization.
Working Conditions:
- Working environment consists of an office work space which is conditioned but may encounter various degrees of heat, light, noise and dust.
- Must be able to sit and work within office environment for majority of the work day. May infrequently lift up to 20 pounds. Will need to reach and bend in order to access files with reasonable accommodation.
- Must have the manual dexterity to use a computer keyboard, calculator and phone.
Benefits:
- Our competitive benefit package includes: PTO and holidays, medical/dental/vision coverage, 401(k) & Life Insurance.
The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel in this position.
LMS takes pride in having a dynamic, diverse workforce. The possibilities for our Company are limitless and so are the careers of the bright, ambitious team players behind our innovations. We strive to attract and train the very best employees and provide them with ongoing career development, benefits, and a path for advancement.
We are an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Pre employment screening of a criminal background check and drug test are required at the time of employment. LMS is a Drug Free Work Environment. Any candidate that tests positive for marijuana or ANY controlled substance and/or alcohol during a pre-employment drug/alcohol screening will not be eligible for hire. E-Verify Employer.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Weekends as needed
Work Location: In person