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Duties:
- Perform night audit duties including reviewing and reconciling daily transactions, preparing reports, and updating financial records
- Ensure accuracy of guest accounts and resolve any discrepancies
- Handle guest check-ins and check-outs during the night shift
- Provide exceptional customer service to guests, addressing their inquiries and concerns promptly and professionally
- Assist with front desk operations as needed, including answering phone calls and making reservations
- Maintain a clean and organized work area
Requirements:
- Previous experience in hospitality management or a related field preferred
- Strong guest service skills with the ability to provide excellent customer service
- Bilingual skills (if applicable) to effectively communicate with guests from diverse backgrounds
- Knowledge of front desk operations and hotel procedures
- Familiarity with phone systems and other relevant technology
- Attention to detail and ability to handle financial transactions accurately
- Ability to work night shifts, including weekends and holidays
- Excellent communication and interpersonal skills
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as requested by the supervisor or manager.
About Us:
We are a reputable hotel committed to providing exceptional service to our guests. Join our team and be part of a dynamic hospitality environment where your skills and dedication will be valued.
Benefits:
- Competitive pay based on experience
- Opportunities for career growth within the company
- Employee discounts on hotel stays
To Apply:
Please submit your resume highlighting your relevant experience in hospitality management, guest services, and customer service. We look forward to reviewing your application.
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Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 per week
Benefits:
Schedule:
- 10 hour shift
- 8 hour shift
- Overnight shift
- Weekends only
Work setting:
Ability to Relocate:
- Sparta, KY 41086: Relocate before starting work (Required)
Work Location: In person