Job Overview
We are the Courtyard Dripping Springs.
We are seeking a Guest Service Agent to join our team. The ideal candidate will have a passion for providing exceptional customer service and creating a welcoming environment for our guests.
Responsibilities:
- Greet and welcome guests upon arrival
- Assist guests with check-in and check-out processes
- Handle guest inquiries and provide information about hotel services and amenities
- Manage reservations and room assignments
- Address guest concerns and resolve issues promptly
- Operate phone systems to handle incoming calls and transfer them to the appropriate department
- Maintain a clean and organized front desk area
Skills:
- Excellent customer service skills
- Strong communication skills with proficiency in phone etiquette
- Multilingual or bilingual proficiency is a plus
- Experience in guest services or hospitality management preferred
- Knowledge of hotel operations and guest relations
- Ability to multitask in a fast-paced environment
If you are enthusiastic about delivering top-notch service to our guests, we invite you to apply for the Guest Service Agent position.
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- Day shift
- Evening shift
- Morning shift
Work setting:
Ability to Relocate:
- Dripping Springs, TX 78620: Relocate before starting work (Required)
Work Location: In person