Newbury Court is a distinctive retirement community offering Assisted Living, Residential and Long Term Care services to our residents. We are recognized for and take pride in providing exceptional care, compassion and quality of life both to our residents and our employees. Working at Newbury Court is a chance to make a difference in the life of our residents and support the best quality of life for them.
The Concierge acts as an ambassador, whose excellent customer service is the top priority. Newbury Court is a 24X7 operation divided in 3 shifts, which makes the Concierge Desk the communication center of the campus. The Concierge is the facilitator between residents and staff, resident and visitors, resident and callers, and emergency personnel both inside and outside the company. The Concierge works in a fast-paced environment, characterized by frequent interruption by phone and visitors and intermittent work on the computer.
The shifts for this position will be Tuesday through Friday 2:30p-11p and Saturday 3:30p-12a
Must be fully vaccinated against COVID-19, some weekend availability is required
Rate of $20/hr
- High School Diploma or Equivalent
- 3-5 years in office, reception or customer service position that required clear communication with residents/office staff, and personal interface with visitors, vendors, and contractors.
- Must have computer skills to access the company’s Portal, accomplish tasks such as work orders and away forms, communicate effectively with residents and co-workers, and assist residents as needed.
- Must have ability to communicate effectively with residents and staff in English both written and verbal
We offer a competitive benefits package including:
- Day 1 BCBS Medical, Dental and Vision Insurance
- Up to 5 weeks of PTO/Sick/Holiday per year
- 401(k) retirement plan with company match and discretionary profit share
- Free use of campus fitness center and indoor pool!
- College Tuition Benefit reimbursement and scholarship programs
- Employer sponsored Short Term Disability and Basic Life Insurance with additional voluntary coverage
EOE
Job Type: Full-time
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person