Position: Customer Service Representative (Part- Time)
Valley Feed & Supply, Inc. is a family-owned and operated feed mill and supply store in Bonner Springs, Kansas (near Kansas City). We are currently looking for stellar individuals that are accountable and friendly professionals who enjoy working as a team. We offer a fun and rewarding work environment for those who enjoy helping others and take pride in a job well done. Prior retail experience is not required.
About the Role:
The Valley Feed Customer Service team requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the successful candidate must be sensitive to customer needs, corporate goals, team member goodwill, and the public image. Responsibilities include:
- Provide a great customer service experience for each of our customers that isn’t found in big box stores
- Assist customers throughout their visit with personal, customized service based on each customer’s individual needs
- Assist in answering livestock nutrition questions
- Willingness to work approximately 16 to 24 hours per week; 9:30 am – 6:00 pm and a minimum of two Saturdays per month, 8:00am to 3:00pm
- Complete customer transactions and answer phones
- Account for cash, credit cards, and checks
- Cleaning of store and other areas as assigned
- Assist with receiving and stocking merchandise
- Willingness to commute to our location in Bonner Springs, Kansas
Minimum Qualifications:
- Excellent communication and people engagement skills
- Demonstrate personal accountability and teamwork
- Ability to stay on task and work within a framework provided
- Ability to lift 50 lbs
- Willing to undergo background check, drug screening and personality evaluation
Benefits of working at Valley Feed & Supply:
- Generous paid vacation after 1st year of employment
- Employee discount
- Family environment where you are not just a number
- Additional pay for bilingual employees (Spanish/English)
- Additional pay for specialized knowledge in livestock nutrition and agriculture
About the Team:
At Valley Feed, our Customer Service team goes above and beyond to provide professional, knowledgeable, efficient, and honest service all while being respectful and building customer relationships. We strive to do this all while having fun and being positive! We believe each interaction with a customer should leave them feeling valued and appreciated.
Job Type: Part-time
Pay: $12.00 - $18.00 per hour
Expected hours: 10 – 24 per week
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person