Do you like talking on the phone? Are you good at listening and helping others?
You may be who we're looking for!
We're hiring for an entry level, full-time Collections Specialist position. LOUD Security is an established locally-owned and growing company.Come start your next career with LOUD. We offer training, benefits and an opportunity to be part of a great team that takes pride in a job well done.
Collection Specialist responsibilities:
Make outbound calls to past due customers.
Process customer payments.
Take inbound customer calls relating to collections.
Identify issues attributing to account delinquency and discuss them with senior team members or management. Our goal is to collect debt while preserving our relationship with the customer.
Provide timely follow-up on payment arrangements.
Mail and/or email correspondence to customers to encourage payment of delinquent accounts.
Document customer interactions in our software.
Qualifications:
Familiar with Microsoft Office (Word, Outlook, Excel)
Work well with a team, as well as independently.
Enjoy engaging with people on the phone.
Organized
Detail oriented and an eye for accuracy
Problem solving skills
Consumer Service
Dependable
Starting pay range is $14-$17 per hour and is comensurate with experience.
Send resume to Jobs@loudsecurity.com
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
Physical setting:
Schedule:
Experience:
- collections: 1 year (Preferred)
- Computer skills: 1 year (Required)
- Phone etiquette: 1 year (Required)
Work Location: In person