What began as a one-truck chimney business in 1969, Lindemann Chimney Co. has grown into the industry leader that operates the world's largest chimney service company along with nation-wide presence with its supply and distribution divisions, a custom metal shop, eCommerce and manufacturing operations.
Home to nearly 100 of the industry’s most passionate, fun, driven and creative employees, Lindemann Chimney is looking for a talented and driven candidate that can bring excitement and unmistakable energy to our marketing operations team every day.
Marketing Operations & Systems Specialist
This postition provides day-to-day support into digital and system assets not including, but not limited to platform project management, data tracking, email marketing, marketing automation, and troubleshooting inside of online spaces tying to the ERP.
They will assist with day-to-day eCommerce activities, marketing brand standards, promotions, reporting, site updates, & ongoing projects related to Lindemann and other brands.
This role requires an individual who wants to expand on their primary functions and fit into several different roles to support the organization in the areas of marketing, ecommerce, and IT, as it relates to project management, software and the ERP system. Familiarity with a wide range of practices, concepts, and processes in business & software knowledge are critical to the success of the position.
Duties and Responsibilities
Involved in ongoing digital marketing, marketing automation, and IT support desk functions. Maintains tickets with development teams, coordinates within stated scopes of work for ongoing support for multiple projects. Available to assist in several ongoing projects at once. Assist with ongoing marketing projects and initiatives related to automation, onboarding and offboarding.
Project management with multiple development teams companywide for expansion, troubleshooting efforts, and system enhancements inside and attached to the ERP system.
Works as a versatile resource for the organization, providing support and feedback as needed on connected software and systems.
Functions as an internal resource for ongoing system/software issues, troubleshoots and escalates as needed. Finds solutions, and offers feedback and assists with updates as needed.
Coordinates with vendors and internal staff on Google Ads, Analytics, Google Merchant Center.
Coordinates with Marketplace and eCommerce staff as needed for ongoing support.
Currently has or is eager to gain understanding in API connections related to SMS platforms, email platforms, and system connections (such as Celigo, Zapier, and FarApp).
Other duties inside of the ERP, related Commerce platforms, IT components, and the marketplace as assigned.
Travel Required: None
Desired Skills & Experience
Bachelor’s Degree in e-Commerce, Digital Marketing, or Business preferred with 3+ years of experience in IT and/or ecommerce.
3+ years of experience in digital marketing, marketing operations, growth marketing, or marketing automation.
3 or more years of agency or vendor management experience.
Adept at research, marketplace analysis, digital literacy, and understanding of ERP/System landscape.
Basic understanding of System Administration in an ERP platform, user interface, test/production environments for troubleshooting.
Understanding of multi-divisional brands and companies, and the ability to work across multiple divisions, and product lines under tight deadlines.
Entrepreneurial spirit and drive to continually learn and improve.
Strong communication and organizational skills.
Experience with BigCommerce, Magento, or other eCommerce platforms a plus.
IT project management a plus.
Knowledge SQL/HTML programming a plus
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
Experience:
- Marketing: 1 year (Preferred)
Ability to Commute:
- Lake Bluff, IL 60044 (Preferred)
Ability to Relocate:
- Lake Bluff, IL 60044: Relocate before starting work (Preferred)
Work Location: In person