The Children's Medical Center, PA is a Pediatric practice located in the Upstate of South Carolina and has been serving the Upstate for almost 60 years. We have five locations throughout Anderson and Greenville County. As a Patient-Centered Medical Home, we are focused on improving the health of our communities. In addition to a team of Pediatricians, Nurse Practitioners, and Physician Assistants, we offer behavioral health services through our team of behavioral health providers.
The Children's Medical Center, PA is seeking a full-time Patient Service Representative to join our team.
Responsibilities:
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Welcomes patients/clients/visitors, determines the purpose of the visit, and directs patients to the appropriate person or departments.
- Promptly and professionally answers telephone calls
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Phones or pages employees to meet visitors and direct visitors to appropriate waiting areas
- Facilitates patient flow and communicates delays with patients and clinical staff
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Follows all clinic policies on safety and security
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Explains financial requirements to the patients or responsible parties and collect co-pays as required
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Maintain clean reception areas and patient waiting rooms
Performs other duties as assigned.
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Position Requirements:
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Strong verbal and written communication skills
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Ability to be resourceful and maintain professionalism
Licensing/Certification:
Education:
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High School Diploma or equivalent
Experience:
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One year of experience in customer service or receptionist role, preferably in a medical office setting
Physical Requirement:
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Prolonged periods of sitting at a desk and working on a computer
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Must be able to lift up to 25 pounds.