We are looking for a Assistant Manager / Retail Service Representative to provide excellent customer service and meet sales quotas for our business. Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities
- Shipping Package, Mailbox Service, Check in customer packages, Printing etc...
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell product and services
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak time
- Stay up-to-date with new products/services
Skills
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Familiarity with consumer behavior principles
- Basic math skills
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Flexibility to work various shifts
- High school degree
- Knowledge of Computer
- General knowledge of Printing and Designing
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Shift:
Work Location: In person