Job Summary:
We are seeking a Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your main duties will include welcoming guest for arrival, processing guest departure, assisting guests with inquiries, processing transactions, and promoting our products and services.
This position is available for Full- Time and Seasonal positions.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Provide information and assistance to guests regarding products, services, and promotions
- Process transactions accurately and efficiently using cash registers or other point-of-sale systems
- Assist guests with product demonstrations and answer any questions they may have
- Maintain a clean and organized work area, including restocking merchandise as needed
- Handle guest complaints or concerns in a timely and professional manner
- Collaborate with team members to achieve sales targets and provide excellent customer service
- Follow company policies and procedures to ensure guest satisfaction and safety
- Perform other duties as assigned
Experience:
- Previous experience in customer service or retail is preferred
- Strong organizational skills with the ability to multitask in a fast-paced environment
- Excellent customer service skills with a friendly and approachable demeanor
- Knowledge of cash register operations and basic math skills
- Ability to effectively communicate in English, both verbally and in writing
- Familiarity with phone etiquette and professional communication skills
- Experience in wireless sales or technical sales is a plus
We offer competitive pay rates and opportunities for career growth within our organization. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, skills, or qualifications required.
Job Types: Full-time, Seasonal
Pay: $16.00 - $18.00 per hour
Ability to Commute:
- Freeport, ME 04032 (Required)
Ability to Relocate:
- Freeport, ME 04032: Relocate before starting work (Required)
Work Location: In person