Simpson Salute Heating & Air is a reputable provider of HVAC solutions, dedicated to delivering exceptional service and high-quality products to our customers. With a focus on innovation and customer satisfaction, we are seeking a skilled and knowledgeable HVAC Parts Specialist/CSR to join our team and contribute to our continued success.
Position Overview: As an HVAC Parts Specialist, you will play a vital role in our operations by managing the inventory of HVAC parts and components. You will be responsible for processing orders, and providing technical support to our customers and internal team members.
Responsibilities:
- Receive, inspect, and organize incoming shipments of HVAC parts and components.
- Assist customers and technicians in identifying and locating the right parts for HVAC systems.
- Provide technical support and guidance to customers and internal team members.
- Process orders efficiently and accurately.
- Collaborate with other departments to ensure smooth operations and excellent customer service.
- Keep the parts department clean, organized, and compliant with safety regulations.
Qualifications:
- Previous experience in a similar role within the HVAC industry preferred.
- Knowledge of HVAC parts and components, including heating, ventilation, and air conditioning systems.
- High school diploma or equivalent; additional education or certification in customer service or HVAC is a plus.
- Excellent communication skills, both verbal and written, with a friendly and customer-focused demeanor.
- Strong problem-solving abilities and the ability to handle stressful situations calmly and effectively.
- Proficiency with computer systems and software applications.
- Valid driver's license and reliable transportation
- Detail-oriented with good organizational skills.
Benefits:
- Competitive salary based on experience.
- Comprehensive benefits package including health insurance and retirement savings plans.
- Opportunities for advancement and professional development.
- A supportive and collaborative work environment.
- Employee discounts on HVAC parts and components.
How to Apply: If you're passionate about the HVAC industry and thrive in a fast-paced environment, we want to hear from you! Please submit your resume and cover letter detailing your relevant experience and why you're the perfect fit for this position to stephanie@simpsonsalute.com. We look forward to reviewing your application!
Simpson Salute Heating & Air, llc is an equal opportunity employer and is committed to diversity in the workplace. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person