Goodwill of Silicon Valley is hiring Customer Service Specialists for our Almaden Store.
Major Responsibilities:
- Responsible for customer assistance, cash register operation, sales/monetary transactions, opening/closing procedures.
- To maintain positive customer and employee relations; reporting any problems/complaints immediately to the store manager.
- To assist with inventory, display, merchandising and placement of stock on the sales floor, stock rotation and markdowns.
- To assist with picking/straightening up or arranging merchandise and housekeeping tasks (including restrooms) to ensure a neat, clean and safe working environment.
- To become familiar with and use proper handling techniques and equipment to ensure safe handling of merchandise.
- To become familiar with and follow store policies and procedures as well as general company policies.
- To be aware of possible damage, theft or potential safety hazards, reporting observations immediately to the store manager.
- Follows and enforces all company procedures.
- Performs other duties as requested.
Experience/Knowledge Required:
Retail sales and /or cash handling experience strongly desired
Equipment Used:
Ten-key or calculator, telephone, personal computer, printer, fax machine, cash register
Pushcarts, boxes, barrels, hand trucks, z-racks, clothing/display racks, mattress carts.
Aptitudes/Skills/Temperament:
- Ability to maintain self-control and deal effectively with the public and work in cooperation with co-workers.
- Ability to tactfully explain decisions or present information clearly, as it pertains to store policies.
- Ability to perform arithmetic, and count money/change quickly and accurately.
- Ability to learn and accurately perform opening/closing procedures, cash register operation and related paperwork quickly and accurately as they pertain to store operations.
- Ability to coordinate hand-eye-foot movements to safely handle and/or move merchandise to minimize damage, eliminating hazards and accidents/injuries.
- Ability to move hands and fingers quickly to count money/change and operate cash registers.
- Ability to accept directions, follow procedures and perform both repetitive and varied duties without loss of composure or efficiency.
- Ability to understand and communicate clearly in English.
Job Type: Part-time
Pay: $17.55 per hour
Benefits:
- Employee discount
- Paid time off
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Work Location: In person