Clerical & Collection Specialist
Responsible for managing and collecting payments from customers in the company.
Duties include:
· Contacting customers via phone, email or mail to remind them of overdue payments on a daily basis
· Reviewing and Analyzing accounts receivable reports to identify delinquent accounts
· Investigating reasons for non-payment and negotiating payment plans or settlements with customers
· Processing payments and updating account records
· Collaborating with sales and customer service teams to resolve payment issues
· Ensuring compliance with company credit policies and regulatory requirements
· Maintaining accurate records of collection activities and payment arrangements
· Identify potential risks and make recommendations to improve collection processes.
· Maintain filing of all payments received with proper documentation from customers
· Assisting with answering the phone and taking accurate messages
· Assisting with spreadsheets updating for ongoing projects and completed projects
· Any other office duties that may arise
Experience:
- Proven experience in accounts receivable or collections
- Proficiency in math and account reconciliation
- Familiarity with accounting software systems
- Strong communication skills and phone etiquette
- Ability to negotiate payment terms effectively
The primary goal of collection personnel is to minimize bad debt and ensure timely payments to optimize cash flow for the company.
Additional Notes for interviews:
Working hours 7am to 3pm
Rate per Hour $20.00
Probation 6 months
Assessment of performance after probation
Call references
Employment package to fill out
Basic Office Equipment usage knowledge
Basic Computer Microsoft office software
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Brooklyn, NY 11232 (Required)
Ability to Relocate:
- Brooklyn, NY 11232: Relocate before starting work (Required)
Work Location: In person