POSITION PURPOSE:
Under the supervision of the Project In-Reach Program Director, the Clinical Case Manager provides clinical care coordination and/or crisis intervention to individuals age 18+ with serious mental illness or co-occurring disorders 20-30 days pre-release and up to 90 days post-release as they prepare to exit detention facilities, including providing mental health assessments, individual counseling, case management, researching and organizing the necessary community resources in order to support client’s transition to the community; and performs related work as required.
DESIRED MINIMUM QUALIFICATIONS
Knowledge of:
- Cultural and socio-economic issues relevant to providing appropriate case management services to special population groups, including Latino, African-American, and Transition Age Youth;
- Legal and ethical issues pertaining to delivery of professional services;
- Human behavior theory;
- Local community and mental health resources available to assist incarcerated clients;
- Group dynamic theories and facilitation methods;
- Diagnostic categories (DSM V);
- Social, psychological and physical factors of mental, emotional, and substance abuse disorders;
- Types of illicit drugs and behavior patterns associated with them;
- Addictive behavior treatment methods; and Community resources.
Ability to:
- Assess for the purpose of acquiring diagnostic information and developing case management treatment plans;
- Work with the incarcerated population and correctional staff; Maintain detailed client documentation;
- Exercise tact, objectivity, sensitivity, strategy and judgment in dealing with a variety of people with mental illnesses;
- Establish and maintain effective working relationships with clients, correctional staff, other professional staff and the public;
- Operate a computer using word processing, spreadsheet and database software applications, and operate other standard office equipment;
- Understand, interpret, explain and apply local, state and federal law and regulations governing mental health programs and correctional facilities;
- Analyze complex mental health and substance abuse program issues and problems, evaluate alternative solutions and develop sound conclusions, recommendations and courses of action;
- Communicate clearly and concisely, both orally and in writing;
- Successfully perform duties in a field-based setting.
Language Skills:
Ability to read and comprehend simple instructions, short correspondence, and memos in English; ability to write simple correspondence in English; ability to effectively communicate and present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills:
Ability to add and subtract two digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Ability:
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables, in standardized situations.