Our property is seeking a night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
Responsibilities:-
Complete additional bookkeeping, administrative, and accounting procedures as requested
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Provide exceptional service to all hotel guests during their stay
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
Qualifications:-
Diploma or equivalent from high school is required; some college is desired
- Great communications. and excellent customer service skills are required
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Requires a flexible schedule that allows for overnight shift hours
- Must be computer proficient; experience with accounting or reservation software is a bonus
About Company
As downtown Chicago’s first hotel to enjoy Silver LEED (Leadership in Energy and Environmental Design) certification from the U.S. Green Building Council, our four-star hotel has mastered the art of combining luxury and sustainability. At the corner of Clark and Huron Streets, step past our vintage façade into a lobby that feels worlds apart from the urban bustle.
Elements of earth, wind, water, and fire create an immediate sense of relaxation and well-being, with contemporary furnishings and a glass fireplace lending a stylish yet cozy feel.