Moon Law Group, PC (www.moonlawgroup.com) has 2 openings for a Legal Intake Specialist with at least one year of experience. Knowledge of California wage & hour laws, and discrimination, harassment, and wrongful termination laws (i.e. FEHA) is required. Previous experience working as an intake specialist in an employment firm is a must. Bilingual in Spanish is required.
This position is responsible for screening potential clients, calling back both existing and potential clients, and gathering information related to their case. Applicants must demonstrate strong people skills and flexibility.
Job Duties:
- Intakes – Handle live calls to perform potential new client intakes and call back potential new clients in the system.
- Gather comprehensive information from prospective clients that contact the firm by email, phone, and in-person
- Following up with prospective and existing clients by phone and email
- Determine if there is a legal aspect to a caller’s problem and summarize the issue
Requirements
- At least 6 months experience performing employment-related intakes in a law firm setting, specifically at an employment law firm, and at least 1 year of experience as an intake specialist or a related role.
- Thorough knowledge of CA employment law is a must
Salary : $22 - $33 / hr depending on experience. Moon Law Group, PC offers an attractive benefits package, including health and dental insurance and paid sick leave.
ALL INQUIRIES WILL BE KEPT STRICTLY CONFIDENTIAL.
Job Type: Full-time
Pay: $22.00 - $33.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Life insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Application Question(s):
- Do you have any writing samples you can provide that demonstrate your reading comprehension and/or writing skills? If so, please email them to jgallegos@moonlawgroup.com after submitting your application.
Education:
- High school or equivalent (Preferred)
Experience:
- Employment & labor law: 1 year (Preferred)
Language:
- Spanish (Required)
- English (Preferred)
Work Location: In person