Overview: We are seeking a Dental Receptionist who will also be cross-trained to perform duties of a clinical assistant as needed.
Responsibilities:
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using dental scheduling software (Open Dental)
- Verify patient insurance coverage and collect necessary information for billing purposes
- Collect payments and process insurance claims
- Maintain patient records and ensure accuracy of dental and medical records
- Assist with patient check-in and check-out processes
- Provide excellent customer service and address patient inquiries or concerns
- Follow HIPAA guidelines to ensure patient confidentiality
- Perform clinical duties as needed (chair-side assistance, take x-rays, sterilize and setup instruments, etc.)
Qualifications:
- Experience preferred; however, willing to train
- Proficient in using dental scheduling software and phone systems
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Self-motivated, dependable, and punctual
Note: This job description is not exhaustive and may be subject to change or modification at any time. Pay based on experience.
Job Types: Full-time, Part-time
Healthcare setting:
Schedule:
Work Location: In person