**Overview:**
We are seeking a dedicated Customer Service Representative in Aerospace. The ideal candidate will have a passion for sales, excellent customer service skills, and the ability to analyze and resolve customer inquiries efficiently.
**Duties:**
- Provide exceptional customer service via phone, email, and chat
- Assist customers with product inquiries, orders, and issue resolution
- Upsell products and services to maximize sales opportunities
- Perform data entry tasks accurately and efficiently
- Communicate effectively with customers to ensure satisfaction
**Skills:**
- Strong background in sales and customer service
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in English; multilingual skills such as Spanish are a plus
- Excellent phone etiquette and communication skills
- Experience with data entry and CRM systems is preferred
Joining our team as a Customer Service Representative offers the opportunity to enhance your communication skills, work in a dynamic environment, and contribute to customer satisfaction. If you are a motivated individual with a passion for customer service, we encourage you to apply.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person