Love What You Do
Lure is looking for hard-working energetic individuals like you to join our team!
A Salon Coordinator is a key position in determining the success of the salon.
The Salon Coordinator is often the first and last point of contact for clients and creating an impression of warmth, professionalism and efficiency is essential.
Summary
The Salon Coordinator is a key holder and accountable for all front desk operations including phone, retail sales, transactions, client POS activities, customer service standards, and general day to day operations.
Essential Functions
· Greeting customers as they arrive at the salon and making sure they feel comfortable if waiting for an appointment, deal with their inquiries and book studio appointments.
· Answering the phones and dealing with subsequent inquiries and bookings
· Monitoring and renewing stock levels -you may be expected to ensure that front of studio (retail area) product displays are properly stocked and look appealing.
· Scheduling appointments
· Assist in keeping salon clean and tidy
Additional Functions
· Coverage of shifts in short-notice/emergency situations (sickness, etc.)
· Customer contacts and rescheduling if needed.
Role Scope And Complexity
The Salon Coordinator reports directly to Salon Manager and indirectly to all members of ownership and is accountable for all aspects of front desk operations. The Salon Coordinator is accountable for meeting established customer service standards focusing on both internal customer (staff, volunteers, interns, vendors) and external customer (current clients and all potential customers).
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
Work Location: In person