Operates electronic video and audio surveillance systems to observe and monitor casino guests and employees for violations of the Colorado Limited Gaming Act or internal policies and procedures. Reports violations as required; ensures the safety and security of all guests and employees. Consistently and diplomatically maintains good public relations with casino guests and employees. Maintains and complies with safety and security standards.
Maintains technical knowledge of surveillance systems through continuous training on component design and repair.
Communicates with employees through two-way radio communications. Ensures prompt responses for security or emergency assistance.
Maintains a disc library; provides disc by date and time upon immediate request.
Performs incident investigations by reviewing and analyzing discs, and reports findings to management staff as directed. Works with Casino Managers, Security personnel and others during investigations of incidents, accidents, work related injuries, and possible theft to determine a comprehensive “close watch” of any casino activity, guest or employee when necessary, requested or required.
Installs and maintains surveillance systems, as directed. Moves and/or adds cameras and recording equipment to conform to Colorado gaming laws. Performs preventive maintenance on surveillance equipment as needed, i.e., compressed air to remove dust from equipment.
Maintains confidentiality regarding investigations, activities and other Surveillance room activities and duties
Performs as back-up to staff absences and vacancies, as necessary.
Performs duties in compliance with local, state and federal laws, the Colorado Limited Gaming Act, Internal Control Minimum Procedures, internal policies and procedures, and Colorado Limited Gaming Regulations.
Will train right applicant. $18.00 per hour + based on experience + shift differential for graveyards
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership, tuition reimbursement, fabulous resort perks and more.
Preferred
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1 year(s): Demonstrated experience performing surveillance operations, preferably within a gaming environment. Demonstrated technical knowledge of state-of-the-art electronic video and audio surveillance systems, including hands-on experience performing bench work level repair and service.
Required