Our client, a luxury hotel in Buckhead Atlanta, GA is seeking a dedicated and professional Spa Attendant to join their prestigious spa team.
Position Overview:
As a Spa Attendant, you will ensure the smooth operation of the spa facilities, providing exceptional service to guests and maintaining a serene and welcoming environment. Your attention to detail and commitment to guest satisfaction will enhance the overall spa experience.
Responsibilities:
- Greet and assist guests with a warm and friendly demeanor, ensuring their comfort, satisfaction, and resolution of services issues in a timely manner.
- Maintain the cleanliness and organization of the spa facilities including, but not limited to treatment rooms, lounges, locker rooms, machines, equipment, and common areas in accordance with federal, state, local and company standards.
- Prepare treatment rooms for services, ensuring all necessary supplies and equipment are available and properly sanitized.
- Replenish towels, robes, beverages, and other amenities as needed.
- Monitor the spa's inventory and notify management of any shortages or needs.
- Provide guests with information about spa services, treatments, and amenities.
- Handle guest inquiries, appointments, and payments accurately and efficiently.
- Uphold all health, safety, and sanitation guidelines to ensure a safe and hygienic environment.
- Perform opening and closing duties as required.
- Assist with special events and promotions within the spa.
Qualifications:
- Previous experience in a spa, hospitality, or similar role.
- Excellent communication and interpersonal skills.
- Strong attention to detail and commitment to maintaining high standards of cleanliness and guest service.
- Ability to multitask and work efficiently in a fast-paced environment.
- Professional appearance and demeanor.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Basic knowledge of spa treatments and services is a plus.