Job Title: IT Service Desk
Position Type: Contract
Location: Seattle, WA
Salary Range / Rate: $35-$42/hr (USD)
Job ID#: #133652
The Service Desk Specialist is responsible for supporting both Windows and Mac systems in the corporate environment. This includes desktops and laptops. The Service Desk Specialist will need to build, setup, maintain, implement, and troubleshoot technology problems related to laptops and desktops that affect end-user productivity. The Service Desk Specialist will report to the regional Service Desk lead.
Required Skills
- Communicate clearly and patiently via chat, email, phone, and in-person conversations
- Core competency with Mac OS and Microsoft Windows and Familiarity with data backup concepts and systems
- Mac OS X (OS installation, account creation and maintenance, file sharing concepts, printing)
- Basic understanding of common PC & Mac hardware components and connections.
- Good problem-solving skills, ability to troubleshoot without continual escalation to higher levels of support.
- Strong working knowledge of common applications: email (Gmail), G Suite, desktop publishing (Microsoft Office), web browsers (Safari,Chrome..etc)
- Good data management, organizing, and prioritizing skills. You will be presented with numerous challenges and tasks simultaneously and be expected to track them all through to completion.
- Ability to follow written and verbal instructions, willingness to learn new procedures and tasks
About Us:Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue leading global talent solutions.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
Job Types: Full-time, Contract
Pay: $35.00 - $42.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Schedule:
Work Location: In person