PLASTIC SURGERY FRONT OFFICE MEDICAL RECEPTIONIST
Plastic and Reconstructive Surgeon with office at Providence Portland is seeking a qualified Front Office Medical Receptionist with at least ONE to TWO YEARS of MEDICAL FRONT OFFICE experience. Unfortunately, we are not able to consider applicants who do not have one to two years of medical front office/receptionist experience. Experience in Plastic and Reconstructive Surgery is preferred.
As the Front Office Medical Receptionist, you have a critical role in the practice, as you are the first telephone contact for our patients and the first person our patients meet in the office. A positive, friendly, energetic, and compassionate personality and a professional appearance are required.
JOB DESCRIPTION:
Your purpose is to ensure outstanding service to patients, providing the first telephone and personal contact with patients in a professional, courteous, and helpful manner. You will provide procedural information and pricing information to patients inquiring about various surgical procedures, schedule patient appointments, communicate medical information to patients, schedule surgery at several hospitals, preauthorize procedures with insurance companies, collect payments, order office and clinical supplies, maintain exam rooms, and manage medical records.
ATTENTION TO DETAIL:
Position requires a very strong attention to detail in everything, and the ability to be very thorough with all responsibilities. A perfectionist personality fits very well into this role! You will maintain the organization of the Front Office space and medical documents and records, so a self motivated desire to be extremely organized and systematic is highly valued.
SKILLS AND ABILITIES:
Medical front office experience, basic knowledge of medical terminology, knowledge of standard medical office protocol, medical insurance authorization, and experience with Microsoft Word are required. Experience with EMR is preferred, with Epic and Lytec experience being a plus. Position requires strong ability to communicate by email, and good grammar, spelling, and handwriting.
INTERPERSONAL SKILLS:
Outstanding interpersonal skills, a warm and friendly personality, and the ability to communicate effectively and accurately with patients and staff are critical. Attention to correct spelling and grammar are required in written and email communication. Excellent organizational skills, time management and multi-tasking capability are required for answering multiple telephone lines while processing patients and managing patient flow in the office. Every patient must always feel that they are respected and highly valued.
WAGE: $23+ per hour to start, commensurate with skills and experience
START: As soon as possible, includes work training
HOURS: Monday through Friday, 34-40 hours per week (determined by you at time of hire)
BENEFITS: Comprehensive benefits package after 3 months includes Medical/Dental, vacation and holiday pay, aesthetic treatments, and other great benefits. Retirement benefits after 1 year.
SCREENING: Background check and drug testing prior to employment
COVID VACCINATION + UPDATED BOOSTERS REQUIRED. NO EXCEPTIONS.
Please provide Cover Letter and Resume.
AT LEAST ONE TO TWO YEARS OF EXPERIENCE AS A MEDICAL FRONT DESK RECEPTIONIST IS AN ABSOLUTE REQUIREMENT. Though we appreciate your interest, your application will NOT be considered.
We look forward to finding our perfect match and creating a strong, positive, hard working, and happy team.
Please reply using Indeed.com platform only. No direct phone calls at this time, please.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 34 – 40 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Retirement plan
Healthcare setting:
Medical specialties:
Schedule:
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- MEDICAL FRONT OFFICE: 1 year (Required)
Work Location: In person