The ideal candidate will be responsible for greeting customers, directing them to the appropriate account manager, processing payments, and maintaining a high level of customer service. An ability to multi-task and communicate efficiently is a must.
Job Details
- Part-Time
- Schedule: Thursday and Friday only, 9:30-3:30 preferred
- Work Location: 306 Cabot St, Beverly, MA 01915
Qualifications
- Customer Service Experience (Preferred)
- Microsoft Office (Preferred)
- Office experience (Preferred)
Optional Benefits
- Health Insurance
- Paid Time Off
- Parental Leave
- Retirement Plan
- Bonus Pay
Job Description
- Front Desk Greeter
- Handle inbound phone calls
- Accept payments and review billing with customers
- Direct phone calls regarding insurance inquiries to the customer's assigned account manager
- We are looking for outstanding customer service skills
- Training provided for processing changes on auto/home insurance policy
- If previous insurance background, help with quoting home and auto insurance policies
About Us:
- Sterling Insurance is an independent insurance agency that has been serving Greater Beverly and the North Shore area since 1929. Our insurance offerings include Auto, Homeowners, and Business Insurance.
- We not only work in Beverly, but we also live here too. We are highly committed to the city and the welfare of its residents.
- We are members of many services and business organizations including The Beverly Rotary Club, The Beverly Kiwanis Club, Beverly Chamber of Commerce; North Shore Chamber of Commerce; Massachusetts Association of Independent Agents, and many more. We help sponsor and support many local activities. We are just as involved in the community as you are and we wouldn’t have it any other way. Our philosophy has always been to give back to the city and its residents. You may see us at a sporting event, a gallery opening, or helping with a parade.
- We don’t just serve your Insurance needs, we are also your neighbors and friends, and that makes us different.
- For more information about us and our team, visit our website Sterling-Insurance.com
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 12 – 16 per week
Benefits:
Schedule:
Experience:
- Insurance Agency: 2 years (Preferred)
- Front Desk/Receptionist: 2 years (Preferred)
Work Location: In person