Customer Service Representative
We are hiring an experienced Customer Service Representative to help us keep growing. The Customer Service Representative will act as a liaison, provide product/services information, answer questions, generate sales leads that develop into new customers, and identify customer needs to achieve satisfaction. If you're dedicated and ambitious, our firm is an excellent place to grow your career!
Responsibilities for Customer Service Representative
- Perform needs assessments for each customer to recommend appropriate goods and services
- Develop a rapport with customers, demonstrating a friendly and helpful manner to put them at ease
- Maintain a neat and clean appearance to represent a positive image of the company and its brand at all times
- Participate in training and professional development and put new skills to immediate and meaningful use
- Foster a positive and pleasant working relationship with members of the customer service sales team
- Familiarize yourself with current information about services and products available for customers
- Accurately record customer demographics, sales orders, or other information digitally
Qualifications for Customer Service Representative
- Associate or bachelor's degree or equivalent experience preferred
- 2+ years of customer service or sales experience preferred
- Strong verbal communication skills
- Willingness to interact daily with customers from a wide range of cultures and backgrounds
- Must be comfortable working independently and making minor decisions without direct supervision
- Ability to perform well in a fast-paced working environment
Job Type: Full-time
Pay: $750.00 - $1,000.00 per week
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Sales: 1 year (Preferred)
Work Location: Multiple locations