Are you enthusiastic and hardworking with hotel housekeeping experience?
Are you looking for a position in a well-respected group providing the best experiences for our guests around the world?
Are you looking for an exciting position where you can be part of a global and supportive community?
Then we have an amazing opportunity for you!
Who are we?
We provide a supportive and global community of hospitality experts who are resilient and focused on delivering the very best in guest services through always providing a tailored and seamless experience. Seeing our guests smile is the air we breathe and excellent service runs through our veins. In both big and small moments, our team continue to share the light and warmth of hospitality when the world needs it the most. Our calm, warm, and relaxing private spaces seamlessly transition to bold, colorful, and thriving communal areas of diverse, functional worth, all set to rhythms of the 24/7/365 business world. Above and beyond is where we start. We believe each individual deserves to be seen, heard, and cared for in a truly unique way, tailored to them. If you are ready to bring your art for caring for the human condition to the next level, then we invite you to explore a career with us.
What will you be doing?
Under the general guidance of the Executive Housekeeper, assist in ensuring smooth and efficient running of the guest floors and common areas in accordance with the standards required and responsible for the care and good appearance of all the guest rooms and common areas including back of the house. Ensure that guests of the hotel receive a high quality, personalized service, and an Engaging, Dynamic Guest Experience.
REQUIREMENTS:
- A warm outgoing personality that is comfortable in social gatherings.
- Your style is open, genuine, natural, and conversational - focusing on the client relationship.
- A strong communicator: Direct communications reporting from shift to shift for seamless guest experience
- Organized, able to prioritize, and have strong time management skills.
- Assertive while being flexible and a team player.
- Fast paced and able to multitask with a strong recall memory in order to achieve and maintain high levels of guest activity.
- Positive and able to motivate all staff to offer hospitality service which exceeds guests expectations.
- You love the action and the orchestration of the hospitality show.
- Ability to work overtime, holidays or weekends as assigned in order to meet operational needs
RESPONSIBILITIES:
- Maintain the cleanliness and appearance of the common areas including the guest corridors, living room (lobby), roof deck, WC (restrooms), back of the house, associate lounge, changing rooms, office, storage and trash room.
- Ensure correct transportation and disposal of all rubbish.
- Clean, maintain and store cleaning supplies and equipment.
- Assist and follow up with guest inquiries, requirements, and complaints promptly in an efficient, gracious manner
- Move and lift beds, furniture and fittings as required and instructed by the supervisor
- Manage constant supply of clean linens and guest supplies; ensuring closets are fully stocked.
- Remove items and transport to service areas including debris, MK tablewares, soiled linen and trash from the closets.
- Follow key signing procedures and take responsibility for assigned keys
- Hand in all lost property immediately and follow hotel lost and found procedure
- Coordinate and assist with proper inventory of linens, cleaning supplies, amenities and other items.
- Follow all company safety and security policies and procedures. Report any maintenance problems.
- Undertake any reasonable request and/or special projects as requested by management
EDUCATION AND/OR PREFERRED QUALIFICATIONS:
- One to two years in a similar position, preferably in a hotel setting
- Possess a gracious, friendly, and fun demeanor
- Ability to multitask, work in a fast-paced environment and have a high level attention to detail
- Effective verbal and written communication skills in English
- Maintain positive and productive working relationships with other employees and departments
- Ability to work independently and to partner with others to promote an environment of teamwork
Physical requirements:
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 75 pounds without assistance.
- Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Requires manual ability to use, carry, and operate all necessary equipment
We provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Experience:
- Hotel Housekeping: 1 year (Required)
Work Location: In person