The Assistant Branch Manager position is subject to all U.S. Department of Labor (DOL) laws and rules governing exempt/non-exempt qualifications. Per that rule, this position has been determined to be defined and classified as “Non-exempt”.
The salary range for this position is $25,000 - $35,000
Job Requirements/Skills
- Must have a working knowledge of consumer lending, collections, credit loan products, and credit services.
- Must have an understanding of all Federal and SC state lending and collection laws, consumer loan documentation, and loan servicing requirements.
- Must have a proficient ability to process all payment options accurately, all loan services and loan documentation, system maintenance, issuance of checks, ability to download upgrades/enhancements/corrections.
- Possess the ability to perform administrative functions as needed.
- Have knowledge of basic accounting procedures; be proficient on a ten key calculator, and be thoroughly computer literate.
- Understand and effectively carry out assigned duties with limited supervision.
- Have the ability to constructively and objectively handle stressful situations and individuals.
- Possess excellent communication, customer service, and interpersonal skills.
- Be a team player, have a positive attitude, and have the ability to handle a heavy workflow in an effective and efficient manner.
- Demonstrate organizational skills that ensure all functions are completed in a timely manner and that all report deadlines are met.
Business Development
- Support Branch Manager in achieving monthly volume goals.
- Solicit current customer base through counter, telephone, and mail solicitations.
- Develop new business through customer recommendations, competitor referrals, and the solicitation of former borrowers.
- Support Branch Manager in the development of auto and retail sales finance dealers.
Delinquency Control
- Assist Branch Manager as directed to achieve delinquency standards as follows: current month late roll < 5%, total branch delinquency < 12%, charge-offs < 4.5%, cash collections 5%+.
- Collect past due accounts by written notices and phone calls as directed by Branch Manager.
- Field call collection accounts in accordance with company guidelines at direction of Branch Manager.
- File legal action and bankruptcy petitions as directed by Branch Manager.
- Collect charged-off accounts as directed by Branch Manager.
Lending Functions
- Takes and investigates loan applications.
- Decisions loan applications within lending authority and as approved by Branch Manager.
- Prepares loan documents for closing.
- Closes loans.
- Breaks down loan files.
- Files loan files.
Administrative Functions
- Have overall responsibility of the cash drawer and perform the majority of cash drawer functions.
- Process counter payments.
- Process, record, and make daily deposits.
- Post mail payments.
- Process deferments.
- Process adjustment of terms.
- Paying bills and make appropriate general ledger entries.
- Maintain the branch title log.
- Investigate missing titles.
- Process credit insurance forms—A&H, Life, IUI, VSI, PP, non-filing.
- Mail turndown notices.
- Process paid-out loan papers.
- Process due date changes.
- File folders, notices, etc.
- Mail letters.
- Track expiring auto insurance policies.
- Perform the daily backup on computer system.
Profitability
Assistant Manager is responsible for supporting the Branch Manager in the achievement of the annual profitability plan through:
- Developing loans
- Controlling expenses
- Selling credit insurance products
- Achieving cash collection goal
- Collecting fee income—late charges, deferment fees, and returned check fees
- Controlling charge-offs/bad debt expense.
Reports
- Submit the Daily Report before the close of business.
- Record and update the Loan Tracking report daily.
- Submit the Delinquency Report and Potential I/E reports on Wednesdays.
- Complete and submit weekly and month-end reports.
- Record and update the Due Date Change, Deferment, Bankruptcy, Returned Check, Charge-off, Legal Action, Corporate Debt, Capital One Collateral/Return, and Agent Insurance logs/reports monthly
- Record and update the Repossession log - kept daily, submitted weekly.
Time Allotment
- 30% - Administrative/Payment Duties
- 35% - Collection Activities
- 30% - Lending and Business Development
Job Type: Full-time
Pay: $30,000.00 - $35,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Experience:
- Consumer Finance: 1 year (Required)
Work Location: In person