Required Qualifications & Experience: A bachelor’s degree from an accredited four-year college or university, preferably in computer science, mathematics, or a related technical field, or equivalent technical training and/or experience. A minimum 5-year IT-related working experience as well as a minimum 3-year of hand-on IT network support experience. An advanced degree from an accredited four-year college or university in IT-related discipline can substitute 2 years of experience. Hands-on experience in troubleshooting security incidents on computer network. The incumbent must have knowledge or experience in vulnerability management and security patching. The incumbent must also have general knowledge of Firewall systems such as Palo Alto Network components; data privacy standards, requirements, and policies; network security best practices; state and federal laws governing the handling, access, storage, and disposal of Level 1 confidential data and Level 2 internal use data; and of disaster recovery and business continuity measures. The incumbent must have good written, verbal, and listening communication skills; and critical thinking and analytical skills. The incumbent must have the ability to effectively communicate complex and detailed concepts to others; determine cause and effect, and identify critical issues and solutions that are not readily apparent; work on multiple assignments simultaneously without loss of integrity and accuracy; and work in a confidential, need-to-know environment. The incumbent must have a demonstrated interest and/or ability to work in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the California State University. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University employees who may apply for the position.
California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California.
As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.