Your primary responsibility is to provide expert sales and customer service to clients seeking all types of flooring including carpet, hardwood, vinyl, laminate and tile.
Key Responsibilities:
1. Customer Consultation: Engage with clients in-person, over the phone, or through digital channels to understand their flooring requirements. Provide personalized recommendations based on their preferences, lifestyle, and budget.
2. Product Knowledge: Demonstrate a deep understanding of various flooring materials (e.g., hardwood, LVP, tile, carpet), Stay up-to-date with industry trends and product innovations.
3. Sales and Negotiation: Effectively present product options to customers, highlighting features, benefits, and cost implications. Handle price negotiations professionally to reach mutually beneficial agreements.
4. Quotations and Proposals: Prepare accurate quotes and proposals based on customer requirements. Detail all aspects of the products, services, and associated costs to ensure transparency.
5. Customer Service: Provide exceptional customer service throughout the sales process, ensuring that clients' questions, concerns, and follow-up requests are addressed promptly and professionally.
6. Project Coordination: Collaborate with installation teams, contractors, and other stakeholders to ensure seamless project execution. Coordinate product deliveries and installations, ensuring timely completion.
7. Showroom Maintenance: Keep the showroom organized and presentable, ensuring all products are accurately labeled and well-displayed.
Qualifications and Skills
- Must have 3+ years flooring sales experience
- Ability to work independently and collaboratively as part of a team
- Proficient in Word, Excel and Email Software
- Exceptional negotiation and closing abilities.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and collaboratively as part of a team.
- Reliable transportation
Full-Time Position in Pennington, New Jersey
Company offers paid time off, holiday pay, health insurance and 401k.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Work Location: In person