About us
The Evergreen Hotel is a small business in McCall, ID. We are professional, customer-centric and supportive.
Our work environment includes:
- Modern office setting
- Growth opportunities
- International workforce
- On-the-job training
- Safe work environment
The Evergreen Hotel is looking for a Front Desk Agent!
This is a full-time position with the opportunity for overtime.
The ideal candidate will have:
- High school diploma or GED; College degree preferred
- 2+ years of customer service experience in a hotel or restaurant preferred.
- Excellent communication skills, both verbal and written
- Ability to multi-task, work independently, and manage time effectively strong attention to detail and accuracy is a must!
- Must be able to work in a fast-paced environment with multiple interruptionsAble to work under pressure and meet deadlines; professional at all timesResponsibilities:
- Greet and check guests in at the front desk; assist guests with their rooms; provide information about hotel amenities; provide tours of the hotel if requested; provide personalized service to guests; provide directions if asked for information about the hotel or area; provide accurate and complete information to guests; answer all types of questions about the hotel; provide tours if requested.
- Manage front desk requests, reservations, and reservations requests. (Reserve rooms, stay accommodations, book rooms for groups, book flights, etc.)
- Open and close the front office during scheduled shifts. (Open or close when scheduled shift ends).
- Maintain cleanliness of front desk area. (Wash floors, open closets, sweep floors, etc.)
- Must be able to work evenings, weekends and holidays. (No nights or weekends on holidays.)
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Overtime
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person