**Host/Host**
**Overview:**
We are seeking a friendly and customer-oriented Host/Host to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience.
**Responsibilities:**
- Greet guests with a warm and welcoming demeanor
- Manage reservations and seating arrangements efficiently
- Assist in maintaining cleanliness and organization of the host stand and lobby area
- Communicate effectively with guests, servers, and management
- Utilize Aloha POS system for seating assignments and guest management
- Handle phone calls with professionalism and excellent phone etiquette
- Provide information to guests about the restaurant and menu offerings
- Assist in resolving guest inquiries or concerns promptly
- Collaborate with the team to ensure smooth operations
**Skills:**
- Prior experience in hospitality or restaurant environment preferred
- Proficiency in TOAST POS or similar POS systems is a plus
- Strong communication and interpersonal skills
- Excellent phone etiquette and customer service abilities
- Ability to multitask and work efficiently in a fast-paced environment
- Positive attitude and willingness to help others
- Good understanding of guest relations and guest services
Join our team as a Host/Host to showcase your hospitality skills, work in a dynamic restaurant environment, and contribute to creating memorable experiences for our guests.
Job Type: Full-time
Pay: $2.13 - $16.66 per hour
Expected hours: No more than 72 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Bar
- Casual dining restaurant
- Upscale casual restaurant
Shift:
- 12 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Waitress: 5 years (Required)
License/Certification:
- Food Handler Certification (Required)
- TABC Certification (Required)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
- Overnight Shift (Required)
Ability to Commute:
- Houston, TX 77021 (Required)
Work Location: In person