Public Health Office Assistant
Minimum Qualifications:
Education and Experience: Education equivalent to graduation from a standard high school and experience equivalent to two years of full-time customer service delivery and/or clerical/office work.
Other Requirements:
Necessary Special Qualifications: Applicants for this class must have: Valid Driver's License
Examination Method:
Education and Experience, 100%, for Preferred Service positions.
Job Overview
Patient registration, scheduling, patient checkout, fee/payment collection, accounts reconciliation, insurance, eligibility determination, patient education, vital records processing, and/or medical records duties, TennCare enrollment coordination, and public relations duties; may also perform some property and procurement or personnel duties.
Interacting with Computers: Enters and verifies data into computer system. Organizing, Planning, and Prioritizing Work: Develops specific goals and plans to prioritize, organize, and accomplish your work.
Competencies (KSA’s):
Competencies: Action Oriented Approachability Compassion Composure Decision Quality Ethics and Values Functional and Technical Integrity and Trust Intellectual Horsepower Knowledge:
Active Learning Active Listening Critical Thinking Learning Strategies Monitoring Reading Comprehension Science Speaking Writing Coordination Instructing Persuasion Service Orientation Social Perceptiveness Time Management Abilities: Deductive Reasoning Fluency of Ideas Memorization Oral Comprehension Oral Expression Originality Problem Sensitivity Selective Attention Spatial Orientation Time Sharing Written Comprehension Written Expression Arm-Hand Steadiness Control Precision Finger Dexterity Manual Dexterity Multi-Limb Coordination Rate Control Reaction Time Speed of Limb Movement Wrist Finger Speed Dynamic Flexibility Dynamic Strength Extent Flexibility Gross Body Coordination Gross Body Equilibrium Stamina Trunk Strength Auditory Attention Depth Perception Glare Sensitivity Hearing Sensitivity Near Vision Peripheral Vision Sound Localization Speech Clarity Speech Recognition
Tools and Equipment Used:
Personal Computer, Telephone, Fax Machine, Printer, Bar Code Scanner, Credit Card Scanner, Paper Scanner, Check Scanner, Copy Machine, Calculator, Retail Sales Equipment
Job Type: Full-time
Pay: $15.50 - $17.00 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person