Our Snooze story
At Snooze, we do breakfast but different. From Benedicts to Bloodys, to whatever you’re feeling at the moment, we’re always looking to turn your experience upside down and on its side. With every meal we serve, we’re dedicated to bettering both the communities we live in and the planet we live on. We donate over $750K in in-kind donations back to our communities, while striving to divert as much waste as we can through our composting and recycling programs. Plus, Snooze has responsible sourcing practices so you can start your day knowing you’re responsible for making the world a bit brighter. We are not just committed to our communities and our planet, we are equally committed to our people, or Snoozers as we call them! From the first step you take in our restaurants we are committed to creating a safe, warm, welcoming, and transformative employment experience that allows you to bring out your best each and every day! We are an eclectic group of people from all walks of life and ultimately, we know that the same goes for our people as it does for our pancakes: they are so much better with passion, purpose, and pride! Will you join us?
What does your Role Bring to the Table?
A significant role to the future and growth of Snooze! The Snooze Regional Manager of Operations (RM) ensures operational excellence through execution of the Snooze Compass: Guests, Snoozers, Craveable, Best of the Best, Individuality, Passion, Sustainability and Community. The Regional Manager will protect and grow the amazing Snooze culture by thoughtfully utilizing all Mothership support resources to support the restaurants in their region. Reporting to the Vice President of Operations, the Regional Manager is expected to communicate at the highest level with the Mothership, all management teams and supervisors, and ensures that communication flows to all Snoozers clearly and in a timely manner. This role holds vital our Snooze beliefs of delivering excellent business results via the quadruple bottom line: People, Planet, Profit and Pancakes!
To be successful in this role, an RM must demonstrate the following:
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The highest level of restaurant operational standards
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Acts with the highest degree of integrity
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Delivery of expected financial results based on individual restaurant operating plans
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Good judgment with the ability to make timely and sound decisions
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A positive and upbeat attitude resulting in inspired and engaged Snoozers
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Ability to hire the best-of-the-best for the region and retain staff through development and effective communication
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Effectively manage employee relations issues, human resource compliance needs and regional/federal labor laws.
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Efficiency in completing job requirements by working with a sense of urgency, consolidating tasks, delegating and empowering others while managing their efforts
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Translate financial goals and information into individual restaurant action plans
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Creation, innovation, and implementation of operational key initiatives
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Commitment to a 30-day operations activity and travel plan
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Provide ongoing feedback to restaurant managers on a regular basis, and perform timely performance reviews
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Create a fun and exciting work environment where managers and teams feel valued and appreciated
Let’s talk prerequisites! (Education, credentials, and experience)
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Must be 21 years of age and authorized to work in the United States
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3+ years of experience of multi-unit restaurant operating leadership (National or Regional Brand)
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5+ years of experience in full-service or casual dining in a leadership position
Let’s get physical! (additional requirements)
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Must have the stamina to work 45-55 hours per week
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Be able to work in a standing position for long periods of time (up to 10 hours).
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The travel required for this position is approximately 20% and must be able to travel for up to 5 days at one time (air, car, bus, train and weekend travel all required). Home based is subject to restaurant coverage.
The Nitty Gritty Details
Base salary range: $100,000-$120,000 per year
The base salary range above represents the low and high end of the Snooze salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Snooze’s total compensation package for employees.