Description:
Job Duties and Responsibilities
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Wait on and service counter customers in a polite and courteous manner.
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Ask for counter assistance when two or more customers are at the counter
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Answer counter phone calls.
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Keep counter and self service areas replenished.
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Keep the counter/work area neat, clean and well organized.
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Maintain products and signage at counter to assist customers in locating products.
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Promote and sell appropriate add on and company selected specials and focused products
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Promote and sell Aqueous products
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Input orders including: counter orders, shipping orders, and will calls.
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Maintain will call file.
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Input RGRs and credits conforming to the branch/company policies. When receiving returns; inspect, and place in the branch-designated area. (label if required)
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Source material from CDC or other branches when needed.
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Maintain and follow-up any inventory sourced into the branch on a Tag & Hold.
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Assist customers in loading material
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Assist the warehouse personnel whenever possible.
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Have an understanding and follow all company policies and procedures.
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Communicate all low quantities and shortages to Inventory Control.
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Notify your supervisor of any broken or damaged material.
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Attain certification on all Power Industrial Equipment
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Wear Personal Protective Equipment when required.
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Always handle TSCO material in a safe/careful manner.
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Attend all required branch company meetings..
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Work assigned Saturdays based on branch schedule.
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Work extra hours as needed with supervisor's approval.
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Participate in the preparation and working of physical inventories.
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Follow dress code for branch personnel and maintain a professional appearance
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Promote and display teamwork.
Requirements:
Skills Required
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Selling
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Interpersonal
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Communication
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Listening
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Teamwork
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Time management
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Prioritizing and organizing
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Multitasking
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Problem solving
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Basic math and writing
Knowledge Required
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Computer and systems literate
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Product and product application
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Operation of basic office equipment
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Operation of material handling equipment.
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Proper phone and business etiquette
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Company policies and procedures
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Awareness of company resources to assist customers
Pay: $18.00 - $20.00 per hour