- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory by checking stock to determine inventory level, anticipating needed supplies and giving manager a list needed stock
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by helping each coworker when needed
- Able to ask for help when needed
Medical Receptionist Qualifications / Skills:
- Multi-tasking
- Flexibility
- Telephone skills
- Customer service
- Time management
- Organization
- Attention to detail
- Scheduling
- Word processing
- Professionalism
- Quality focus
Hours and Benefits:
- Monday: 11:30- 7:30 pm
- Tuesday: 8:30- 7:30 pm
- Wednesday: 8:30- 2:30 pm
- Thursday: 8:30- 7:30 pm
- Saturday: 8:30- 2:30 pm
*
- 5 paid days off and 5 paid holidays
Education and Experience:
- 2 years in a customer service role
- Previous experience with Microsoft Office software required
- Familiar and comfortable with answering phone calls.
Work Remotely
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 36 – 41 per week
Benefits:
Healthcare setting:
Work Location: In person