Front Desk Receptionist
Join our team as a Front Desk Receptionist where you will play a crucial role in providing exceptional customer service and administrative support. As the first point of contact for our organization, you will be responsible for managing the front desk operations and ensuring a positive experience for all visitors and callers.
Responsibilities:
- Greet and welcome visitors in a professional and friendly manner.
- Answer and direct phone calls using multi-line phone systems.
- Perform order entry tasks accurately and efficiently.
- Assist with medical receptionist duties such as scheduling appointments and maintaining patient records.
- Support dental receptionist functions including managing patient inquiries and coordinating appointments.
- Handle general office tasks such as filing, scanning, and organizing documents.
- Assist with project coordination and event planning as needed.
- Contribute to office management by ensuring supplies are stocked and maintaining a tidy reception area.
Requirements:
- Proven experience in a front desk or customer-facing role is preferred.
- Familiarity with medical office procedures is a plus.
- Proficiency in using office equipment and computer systems.
- Strong communication skills, both verbal and written.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Excellent organizational skills with great attention to detail.
- Demonstrated ability to work independently as well as part of a team.
If you are a proactive individual with excellent interpersonal skills and a passion for delivering exceptional service, we encourage you to apply for the Front Desk Receptionist position. A background check may be required for this role.
Job Type: Full-time
Pay: $14.00 - $16.25 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Birmingham, AL (Required)
Work Location: In person