Overview:
The Process Improvement Engineer is responsible for helping to build an organization-wide culture of continuous improvement. This individual will be part of the Labor Productivity efforts and work closely with clinical department operators. As labor productivity benchmarks become standardized throughout the organization, this position supports leaders with core staffing matrices, labor deployment and workforce optimization. This position utilizes a variety of Six Sigma, Lean, GE WorkOut and Change Management tools to accomplish these objectives. It is of utmost importance this position excels in relationship building and focuses on top notch customer service.
Why UnityPoint Health?
Commitment to our Team – We’ve been named a Top 150 Place to Work in Healthcare 2022 by Becker’s Healthcare for our commitment to our team members.
Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
Development – We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience.
Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.
Visit us at UnityPoint.org/careers to hear more from our team members about why UnityPoint Health is a great place to work. https://dayinthelife.unitypoint.org/
Responsibilities:
Facilitating Improvements
- Partners with key stakeholders and managers and provides consultation as a subject matter expert
- Investigates core business processes, and develops recommendations for improvement and
facilitates implementation to resolve matters of significance on behalf of management
- Effectively facilitates a variety of audiences through a variety of methods
- Carries out major assignments in conducting operations by improving processes and efficiencies
- Partners with Analytics to support data collection and analysis
- Organizes work efforts and accountability in a project environment
- Prepares documentation and supplies
Training of Improvement Tools and Methodologies
- Strong understanding of process improvement tools and methodologies
- Ability to mentor staff
- Easily translates process improvement to individual needs with staff
Customer Service and Team Collaboration
- Adaptable to meet the needs of our customers
- Attend and participate in team meetings
- Aid in the development of an action plan for department opportunities for improvement
- Keeps the patient as the center of decision making
Qualifications:
Education:
Bachelor’s degree in related field or direct and applicable work experience; Masters degree is desirable
Experience:
3 – 5 years in a similar position/capacity
License(s)/Certification(s):
Certification in at least 1 of the following is highly preferred
-
Lean Six Sigma
- GE WorkOut Change Management
- Baldrige
-
OR similar ceritification that mirrors the above
Knowledge/Skills/Abilities:
-
Charter creation
-
Process mapping
- Gap Analysis
- Root Cause Analysis
- Action Planning Control
- Plan Data Analysis
- Proficient in Microsoft Suite