JOB TITLE: Server Cashier
REPORTS TO: General Manager CLASSIFICATION: Non-Exempt
DEPARTMENT: Restaurant Operations LEVEL: Front of the House
SUMMARY OF POSITION: Non-exempt, full or part-time position. Employees in this position provide guests with service and products as quickly, conveniently, and efficiently as possible in a friendly manner. Each server/cashier is responsible for ensuring proper and efficient service, ensuring that each shift contributes to the increased profitability of the restaurant using independent decision-making. Other duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Provides excellent customer service before, during, and after taking orders. Greets guests upon arrival, make eye contact, and thanks guests when leaving
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Maintains a clean dining room, patio, parking lot, etc., as assigned, in compliance with Farmer Boys standards
- Successfully works the drive-thru window and works the phone for phone-in orders as assigned
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Properly packages, checks, and delivers accurate orders to guests
- Responsible for the accuracy of all orders, (dine-in, to-go, and drive-thru), that are delivered to the guest
- Maintains stock and cleanliness of required work areas as directed by the Manager in Charge
- Follows the work schedule as posted, unless a change in the schedule is arranged with the Manager in Charge
Specific Responsibilities
- Accepts and accurately processes payments using the cash register operating system
- Ensures all sales are processed according to policy
- Informs the Manager in Charge of all sales, cash, or operating discrepancies
- Follows policy concerning the amount of cash kept in the register; counts and verifies cash drawer per store policy
- Proactively protects critical limits and standards assigned to product critical control points
- Unwavering protection of the safety of the product above all other job priorities
- Immediately notifies the Manager in Charge of any food safety risks
- Required to periodically attend and implement assigned food safety training classes and education opportunities
- Adheres to food safety standards and procedures
- Immediately notifies the Manager in Charge of any guest accidents or injuries, and follows established procedures
- Protects assets at all times but does not put self at risk
- Practices safe work habits and reports any unsafe conditions to the General Manager
- Reads, understand, and follows instruction and labeling system on all Safety Data Sheets