ABOUT US
ZoomOnline aims to provide an exceptional customer experience by offering fast, uncapped, affordable Wi-Fi-enabled internet service. Connecting exclusively through Zoom Technology Group’s fiber infrastructure and network. We are a customer-oriented business that prides itself on exceptional service delivery. We are a collaborative, creative, entrepreneurial team building a vibrant and dynamic brand where people who want to make a difference can grow their careers.
PURPOSE FOR THE ROLE
We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. The Billing Clerk plays a crucial role in our Finance department, managing billing processes and customer accounts. The ideal candidate will be detail-oriented, organized, and proficient in financial calculations. This role involves generating invoices, updating customer information, and resolving billing inquiries to ensure accurate and timely billing for our customers.
RESPONSIBILITIES
- Manage Account Balances of Client Accounts
- Maintaining records of assets.
- Follow up on Outstanding Debt collection
- Updating accounts payable and records in the Accounting System.
- Collect all information needed to calculate bills receivable (order amounts, discount rates, etc.)
- Assisting in Accounting statements.
- Check the data input in the accounting system to ensure the accuracy of the final bill
- Assisting with reviewing expenses.
- Issue customer account statements periodically or whenever necessary
- Preparing regular reports.
- Update accounting records with new payments, balances, customer information, etc.
- Assisting with other accounting-related duties.
- Answer questions and handle complaints from customers regarding bills
- Report inconsistencies
- Receive payments through various methods (cash, online payments, etc.) and check for credibility
- Resend the invoices
QUALIFICATIONS
- 2 years of proven experience as a billing expert or general accounting
- High school diploma required; further education will be a plus
- Adherence to laws and confidentiality guidelines
- Good organizational abilities
- Excellent numerical and analytical skills.
- Excellent math ability
- Knowledge of accounting and financial reporting competencies.
- Working knowledge of relevant software (e.g. Odoo, Quickbooks) will be appreciated
- Excellent communication skills
- Proficient in Microsoft Office or 365 (especially Excel); familiarity with Mac OS, a plus
- Demonstrate high level of professionalism
- Demonstrated punctuality with good attendance
The goal is to make sure that customer value is maintained to the standards set forth by the company. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.
ZoomOnline is an equal-opportunity employer.
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Experience level:
Physical setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Ability to Commute:
- Dallas, TX 75201 (Required)
Ability to Relocate:
- Dallas, TX 75201: Relocate before starting work (Required)
Work Location: In person